One Service Rep – Above and Beyond
Actually, it’s more like 5 service rep’s over the last two months, but today’s rep at IX Web Hosting really impressed me. Let me share a little about Carson with you.
A little background… a hacker POS found a way into my hosting account. An unsecured back door or careless password from someone on the server and the little scum sucker wiggled his or her way in. IX notified me immediately that my account password might have been compromised. They changed ALL passwords immediately and required me to do the same.
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